CAKES
policy

Changes to order (Wedding Cakes):

 

Changes may be made to wedding cake flavours, servings counts, and design until 15 days before your wedding date. At that time, everything must be finalized, no changes to serving count, flavours or design after the 15 day point.

 

Refund Policy:

 

If upon picking up your cake, you are not 100% satisfied with the look of your cake, you are NOT obligated to take the cake. If you choose not to take the cake, you will be issued a full refund. adjustments to the cake decoration can be made for an additional charge. Once the cake leaves our shop, you may bring the cake back in for design adjustments, however there may be a charge for this service as well. We are not responsible for any damage occurring to the cake during transport, set-up or any time thereafter. After the cake leaves the shop, special consideration will be given to any issues regarding cake flavours and fillings. Refunds and credit notes will be determined based the cake returned to the shop.

 

Artistic License Disclaimer:

 

Every cake we make is hand-made. Decorative finishes are done by hand and are subject to the artistic interpretation of our expert cake decorators. You may provide us with a photograph for inspiration and duplication; however, we make no claims for exact duplication of the work done by other cake decorators.